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What kind of error is 0x00000116. Hard drive errors

Many people have encountered a situation where, when working on a personal computer, and especially during an exciting game, the system stopped working and a blue “screen of death” appeared with error code 0x00000116.

Any blue screen is not a pleasant phenomenon, especially for an inexperienced user. What does error 0x00000116 mean?

In most cases (95%) this error related to the operation of graphics, namely an unsuccessful reset of the video driver due to a timeout. How to solve this problem?

To do this, after restarting the operating system, you need to go to the device manager (My Computer - Properties - Device Manager, or Start - Control Panel - Device Manager), find the video card driver and update it. If this does not help, then remove the old one and download the latest version from the manufacturer’s website and install it again, then reboot the system.

The most common errors related to the file.

"atikmpag.sys not found. (atikmpag.sys Not Found)"
"The file atikmpag.sys is missing."
"atikmpag.sys access violation."
"Cannot register atikmpag.sys."
"This application failed to start because atikmpag.sys was not found. Re-installing the application may fix this problem;"
"The file C:WindowsSystem32atikmpag.sys was not found."
Need help installing atikmpag.sys?

Download the atikmpag.sys file to your computer.
Place the file in the folder with the program that requires it.
Copy atikmpag.sys to the following system directories.
(Windows 95/98/Me) - C:WindowsSystem
(Windows NT/2000) - C:WINNTSystem32
(Windows XP, Vista, 7) - C:WindowsSystem32
On Windows x64 you need to place the file in the C:WindowsSysWOW64 directory
Restart your computer.
If the problem is not solved, try the following

Click Start and select "Run...".
Type CMD and press Enter (or if you have Windows ME, type COMMAND)
Now type regsvr32 atikmpag.sys and press Enter.

If your computer uses two video cards (integrated and discrete), try disabling the unnecessary one in the BIOS; often when two video cards work simultaneously, conflicts occur, which leads to error 0x00000116.

What causes error 0x00000116?
Typically, users encounter a blue screen of death and error code 0x00000116 while watching movies or passing computer games. It is easy to guess that the problem is related to problems with the graphics adapter. Accordingly, all subsequent actions will be aimed specifically at correcting the operation of the video card drivers and checking the functionality of the video adapter.

Ways to solve the error
The problem with a blue screen and error 0x00000116 occurs for a fairly limited list of reasons. Below we will look at everything possible options solve the problem, starting with the simplest one.

Method 1: Reverting to the previous version of the driver

Often error 0x00000116 occurs as a result of updating the video card driver. If this is your case, a system restore procedure may help you.

1. First of all, all work to fix the problem will be performed from Windows Safe Mode. To do this, turn on the computer and at the very early stage of startup, start pressing the menu key for selecting the operating system boot type - F8.

2. Once the menu is displayed, select “Safe Mode” and wait until the operating system loads.

3. First of all, if you updated your graphics card drivers or other software before the problem we're looking at occurred, you'll need to try a system restore.

To do this, open the “Control Panel” menu, and then go to the “Recovery” section.

4. In the new window, click on the “Run System Restore” button.

5. The available rollback points will be displayed on the screen, among which you must select the one that dates back to the period when the computer was working correctly. Run System Restore and wait for the procedure to complete.

Method 2: DirectX Update

DirectX - special software, included by default in the Windows OS, which ensures the correct launch and operation of programs and games that use the full power of the graphics adapter in their work.

1. First, you will need to download the DirectX installer onto a USB flash drive via another computer, which can be downloaded from the link below, and then enter safe mode on the problem computer, as described in the first method, and run the DirectX installer.

2. After finishing installing the software, you should restart your computer and check the system's functionality.

Method 3: Uninstall Antivirus

Very often, the cause of the blue screen of death can be the antivirus used on your computer. To solve the problem, you will need to uninstall it through safe mode.

1. To do this, you will need to open the “Control Panel” menu, and then go to the “Uninstall programs” or “Programs and Features” section.

2. Find your antivirus among the installed programs and remove it. After uninstallation is complete, restart the operating system and check the computer's functionality and whether there are any errors.

Method 4: Reinstalling video card drivers

1. By reinstalling drivers, we mean completely removing them from the computer and then installing the latest version. First download on another computer a fresh driver distribution specifically for your version of the operating system, and then start the problematic computer in safe mode and go to the “Control Panel” menu, opening the “System” section.

2. In a new window you will need to open the “Device Manager” item.

3. Expand the “Video Adapters” tab, right-click on your video card and select “Remove” from the pop-up context menu.

4. A confirmation window will appear on the screen, in which you will need to check the box next to “Remove driver programs for this device”, and then complete the removal procedure by restarting the computer and entering safe mode again.

5. Run the installation program for the drivers pre-loaded on the USB flash drive. After installation is complete, restart your computer, this time booting the computer in normal mode.

Method 5: Checking the functionality of the video card

Unfortunately, the problem may not be due to problematic software, but to the fact that your video card has failed.

IN in this case you should try to check the functionality of the video card by connecting it to another computer. If the screen still displays the blue screen of death, the video card must be replaced or returned under warranty.

Method 6: Clean Installation of Windows

If possible, perform a clean reinstall of Windows, completely eliminating the possibility of a software conflict causing problems with the operating system. Learn more about how it's done reinstalling Windows, was described on our website in a separate article.

" This designation is adopted because in the worst case scenario, you will have to change the video card. However, the problem may turn out to be much less serious and completely fixable without financial costs. The error itself indicates that the OS sent a signal to the graphics adapter driver at some point, but there was no response. Instead of continuing the operation, a blue screen with a digital code appeared and remained “hanging” for an indefinite time. There may be several reasons and solutions for this, which we will discuss later.

Fixing error 0x00000116.

Error 0x00000116 can occur in any Windows configuration: 7,8 or 10. The reasons for the failure are very diverse, we will arrange them in order - from the most serious to the most easily solved:

  1. The graphics adapter has failed - it could have become too hot or become covered with a thick layer of dust, which prevents the fan from cooling the contacts. Mechanical damage is also possible if you reinstalled the video card or performed any manipulations with it.
  2. The video card is destabilized by inept overclocking or undervolting - an unsuccessful attempt to increase the performance and functionality of the adapter can lead to dire consequences in the form of constant malfunctions.
  3. Problems with the secondary power supply - it may not be suitable for your laptop model and may not supply enough current to the graphics card.
  4. RAM failure is sometimes also the cause of the error. A microchip may be damaged, which can lead to various problems.
  5. Overheating – a short-term increase in the temperature of the video card can cause errors.
  6. Incorrect driver operation is the most common reason for the “screen of death” to appear. Something often happens to them: the new version is incompatible with the system, the appearance of a conflicting “clone”, and the like.

Methods for solving error 0x00000116

Now that we have found out the reasons, let's figure out what can be done to correct the situation.

When Atikmpag Sys blue screen 0x00000116 appears, the first thing you can suspect is a driver failure, since this is the most likely and easiest to fix.

  1. Restart the system and press the key several times to enter “Safe Mode” (almost always F8).
  2. Now if you right-click on “Start”, you will see a proposal to open “Device Manager” - here you will need to find the name of your graphics adapter.
  3. Right-click on it, remove the drivers, and then download and install them again. It is best to search by model code on the manufacturer's website.

If this does not help, repeat the procedure again, only this time install earlier versions of drivers.

Reduce temperature

If you suspect that the Blue Screen of Death error code 0x00000116 was caused by the adapter overheating, you should try to cool it down a little. For this:

  1. Download a special utility that can control the temperature and watch how much it rises. As long as you do not run any programs or open windows, the heating should be less than 40 degrees, and in operating condition - less than 80.
  2. If these indicators cannot be equalized, buy thermal paste and apply it to the video card chip according to the instructions indicated on the package. Just don’t overdo it, because excess composition is also harmful.

Checking RAM

It's time to doubt the health of the RAM. Open the system unit and see what condition the device is in: is anything melted, is there a burning smell, is there any dust. The latter must be carefully removed with a soft brush for painting or makeup. Try downloading the tester as well random access memory and check its performance, since it is often possible to fix the error code 0x00000116 if you identify the faulty RAM and replace it.

Another probable reason for the appearance of the “blue screen of death” is stop 0x0000016. Inspect the power supply to see if it appears visually faulty: strangely swollen, chipped, or otherwise damaged. If it was intended for another PC, and you adapted it to yours, then you need to check the required and provided power - it is quite possible that the computer does not receive enough power. In this case, it is better to replace the block with another one as soon as possible.

If you are somewhat carried away by overclocking or another method of increasing performance and have gone too far, you need to reset the graphics adapter settings to standard to eliminate the error. Here you can’t do without additional programs:

  • For AMD, ATI Catalyst Control Center is suitable:
  • for nVidia – RivaTuner.

In the first case, run the utility and select Productivity - AMD Overdrive - Default from the menu and agree to the changes - all overclocking results will be canceled. In the second case, also launch the application. Here you need an arrow labeled “Low-level system settings” and a subsection called Original Settings. In both cases, restart your PC and check if the error disappears.

Replacing the video card

And the last thing you can do to correct the error is to completely replace the video adapter or contact a specialist who may be able to restore it.

Many people have encountered a situation where, when working on a personal computer, and especially during an exciting game, the system stopped working and a blue “screen of death” appeared with error code 0x00000116.

Any blue screen is not a pleasant phenomenon, especially for an inexperienced user. What does error 0x00000116 mean?

In most cases (95%) this error is related to graphics performance, namely an unsuccessful video driver reset due to a timeout. How to solve this problem?

To do this, after restarting the operating system, you need to go to the device manager (My Computer - Properties - Device Manager, or Start - Control Panel - Device Manager), find the video card driver and update it. If this does not help, then remove the old one and download the latest version from the manufacturer’s website and install it again, then reboot the system.

The most common errors related to the file.

"atikmpag.sys not found. (atikmpag.sys Not Found)"
"The file atikmpag.sys is missing."
"atikmpag.sys access violation."
"Cannot register atikmpag.sys."
"This application failed to start because atikmpag.sys was not found. Re-installing the application may fix this problem;"
"The file C:WindowsSystem32atikmpag.sys was not found."
Need help installing atikmpag.sys?

Download the atikmpag.sys file to your computer.
Place the file in the folder with the program that requires it.
Copy atikmpag.sys to the following system directories.
(Windows 95/98/Me) - C:WindowsSystem
(Windows NT/2000) - C:WINNTSystem32
(Windows XP, Vista, 7) - C:WindowsSystem32
On Windows x64 you need to place the file in the C:WindowsSysWOW64 directory
Restart your computer.
If the problem is not solved, try the following

Click Start and select "Run...".
Type CMD and press Enter (or if you have Windows ME, type COMMAND)
Now type regsvr32 atikmpag.sys and press Enter.

If your computer uses two video cards (integrated and discrete), try disabling the unnecessary one in the BIOS; often when two video cards work simultaneously, conflicts occur, which leads to error 0x00000116.

What causes error 0x00000116?
As a rule, users encounter a blue screen of death and error code 0x00000116 while watching movies or playing computer games. It is easy to guess that the problem is related to problems with the graphics adapter. Accordingly, all subsequent actions will be aimed specifically at correcting the operation of the video card drivers and checking the functionality of the video adapter.

Ways to solve the error
The problem with a blue screen and error 0x00000116 occurs for a fairly limited list of reasons. Below we will look at all possible solutions to the problem, starting with the simplest.

Method 1: Reverting to the previous version of the driver

Often error 0x00000116 occurs as a result of updating the video card driver. If this is your case, a system restore procedure may help you.

1. First of all, all work to fix the problem will be performed from Windows Safe Mode. To do this, turn on the computer and at the very early stage of startup, start pressing the menu key for selecting the operating system boot type - F8.

2. Once the menu is displayed, select “Safe Mode” and wait until the operating system loads.

3. First of all, if you updated your graphics card drivers or other software before the problem we're looking at occurred, you'll need to try a system restore.

To do this, open the “Control Panel” menu, and then go to the “Recovery” section.

4. In the new window, click on the “Run System Restore” button.

5. The available rollback points will be displayed on the screen, among which you must select the one that dates back to the period when the computer was working correctly. Run System Restore and wait for the procedure to complete.

Method 2: DirectX Update

DirectX is special software included by default in Windows OS, which ensures the correct launch and operation of programs and games that use the full power of the graphics adapter in their work.

1. First, you will need to download the DirectX installer onto a USB flash drive via another computer, which can be downloaded from the link below, and then enter safe mode on the problem computer, as described in the first method, and run the DirectX installer.

2. After finishing installing the software, you should restart your computer and check the system's functionality.

Method 3: Uninstall Antivirus

Very often, the cause of the blue screen of death can be the antivirus used on your computer. To solve the problem, you will need to uninstall it through safe mode.

1. To do this, you will need to open the “Control Panel” menu, and then go to the “Uninstall programs” or “Programs and Features” section.

2. Find your antivirus among the installed programs and remove it. After uninstallation is complete, restart the operating system and check the computer's functionality and whether there are any errors.

Method 4: Reinstalling video card drivers

1. By reinstalling drivers, we mean completely removing them from the computer and then installing the latest version. First download on another computer a fresh driver distribution specifically for your version of the operating system, and then start the problematic computer in safe mode and go to the “Control Panel” menu, opening the “System” section.

2. In a new window you will need to open the “Device Manager” item.

3. Expand the “Video Adapters” tab, right-click on your video card and select “Remove” from the pop-up context menu.

4. A confirmation window will appear on the screen, in which you will need to check the box next to “Remove driver programs for this device”, and then complete the removal procedure by restarting the computer and entering safe mode again.

5. Run the installation program for the drivers pre-loaded on the USB flash drive. After installation is complete, restart your computer, this time booting the computer in normal mode.

Method 5: Checking the functionality of the video card

Unfortunately, the problem may not be due to problematic software, but to the fact that your video card has failed.

In this case, you should try to check the functionality of the video card by connecting it to another computer. If the screen still displays the blue screen of death, the video card must be replaced or returned under warranty.

Method 6: Clean Installation of Windows

If possible, perform a clean reinstall of Windows, completely eliminating the possibility of a software conflict causing problems in the operating system. More details about how to reinstall Windows are described on our website in a separate article.

Unfortunately, many users, in particular fans of modern games, are faced with what seems to them to be a terrifying problem: out of the blue, either during the game or when starting the system, an nvlddmkm.sys error appears in Windows 7, 8, XP, Vista). We will briefly try to consider what this is and how to correct this situation.

nvlddmkm.sys File Problem (Blue Screen of Death BSOD): Common Symptoms

Of course, the appearance of the death screen is an unpleasant situation, but it is by no means hopeless. The nvlddmkm.sys error itself indicates that a failure occurred when trying to access a paged memory type at the so-called IRQL process (interrupt) level.

As practical research shows, in most cases this is due to incorrect driver addresses. The saddest thing is that such failures are typical exclusively for NVIDIA video chips and most often appear in 64-bit versions of the “seven” and “eight”. In such cases, the system issues an error code 0x00000116.

Less often, this type of error can also appear in the same “expy” when there are errors in the NETIO.SYS file, which is responsible for the implementation of the IPv4/IPv6 protocol network stacks. However, the “seven” is not immune from this. It can also easily produce a similar error, but with a different code: nvlddmkm.sys Windows 7 0x000000d1). In general terms, these failures are similar to each other, but the methods for eliminating problems in both cases are radically different.

Problems with NVIDIA video card drivers

As for drivers, there is a twofold situation here. Problems may arise directly when the installed driver crashes, or a crash like nvlddmkm.sys (blue screen) occurs after installing the driver. In both cases, you need to act very carefully when troubleshooting the problem.

Some “experts” recommend simply reinstalling the driver in the standard way from the “Device Manager” or simply replacing the desired nvlddmkm.sys object in the System32\Drivers folder. In general terms, the train of thought is correct, but the standard method of eliminating the problem, unfortunately, does not work. Here you need to act a little differently.

Troubleshooting nvlddmkm.sys file crashes (blue screen preliminary steps)

So, we assume that the system boots normally. Let's say a failure in the nvlddmkm.sys file (blue screen Windows 7, 8) appears during operation. First, we need to remove all existing video card drivers. As already mentioned, the standard method is not suitable for this.

First, download and install two utilities: Driver Sweeper and CCleaner (not necessarily these, but other similar software can be used). In principle, if you find it, you can use portable versions.

Now we boot Windows in safe mode (F8 key at startup). Then, using the Driver Sweeper program, we complete the video card (sometimes you will need to remove the accompanying software, as well as drivers for HDMI audio).

Installing fresh drivers

Drivers can be installed using the standard method through the “Device Manager” with the system searching for the most suitable video card drivers, and then starting the update (provided there is a constant Internet connection). But the best option there will be a loading latest version drivers directly from the manufacturer’s website (according to the numbering of your graphics adapter model), and then install manually.

In principle, at this stage you can also use automated utilities that are able to access developer resources themselves, find and install for absolutely all devices, including the video adapter.

If the problem occurs after installing the driver (same crash in the nvlddmkm.sys file, Windows 7 blue screen, etc.), you can try to roll back to a certain restore point when the problem did not exist. However, as practice shows, such a situation can only arise in the event of either incorrect installation or installation of an inappropriate device driver. Hence the conclusion: you need to find exactly the driver that fully matches the video chip.

Sometimes this method may not work. It also happens that a blue screen can easily occur when starting Windows with an nvlddmkm.sys error. Here you will have to place the downloaded archive with the driver, for example, in the NVIDIA folder on drive “C”, boot from the installation or recovery disk, use it and then use the command line to unpack the desired file with the command: expand.exe, separated by a space - nvlddmkm.sy_, and another space - nvlddmkm.sys, then move the new file to the Drivers folder, located in the System32 directory. Next comes a reboot of the computer system.

Additional actions may require re-installation, for example, of HD Audio drivers, and, if necessary, also installation of the accompanying service package for NVIDIA chips called PhysX.

DirectX update

Quite often, even when performing the above operations, the error appears again and again. In all likelihood, this may be due to a conflict between the video card driver files and DirectX libraries and system files. Most often, there are two files in the error message: dxgkrnl.sys and dxgmms1.sys.

As is already clear, the simplest way out of this situation is either a complete reinstallation or an update of the DirectX package. You can download it, in principle, anywhere, but it is better to use the official resource of Microsoft Corporation.

Type of error (code 0x000000d1)

Another type of conflict of this type is the same error with code 0x000000d1. As mentioned earlier, it is associated with the incorrect operation of the NETIO.SYS system file. But don’t be scared, there is a solution to fix the problem.

Basically, it basically just comes down to disabling IPv6 if it's not in use.

Troubleshooting method

First, reinstall the network card drivers, and then use working system“Run” menu (or command line, if desired), where we enter the command sfc /scannow. In principle, it should work without disabling IPv6.

As a last resort, go to the properties of the wireless connection (if, for example, this is what you are using) and uncheck the box for enabling the IPv6 protocol, after which we reboot the system. You can also get to this section through the standard “Control Panel” if you use viewing the Network status and changing the properties of the network adapter.

Other Possible Causes and Solutions

In principle, we have now briefly examined the most possible reasons and situations when the nvlddmkm.sys file crashes (blue screen Windows 7, 8, etc.). As is already clear, first you need to determine the essence of the problem itself. To do this, it is enough to pay attention to the error code, since in both described cases the general name remains the same.

On the other hand, the problems may not end there. Here you will have to conduct a RAM test. Often, conflicts with RAM levels can also lead to such results. In this case, you will need to remove all the strips and insert them into the slots, then boot the system one by one until the error appears again. As soon as it arises, it will immediately become clear that the problem is in the “RAM”. Naturally, it is better to replace a non-working or conflicting strip. But this mostly applies to desktop computers, not laptops, especially since access to them is limited, and disassembling a laptop yourself, and if it’s still under warranty, seems like a completely thankless task.

In some cases a reset may be required BIOS settings the video card itself. If the card has been overclocked, it is better to reduce its frequency to factory settings. A small utility called Riva Tuner is perfect for this.

However, in some cases (especially in Windows XP), a successful solution to the problem can be installing the latest service pack, and for “seven” and higher, a regular update. It’s worth adding along the way that problems can be caused by programs like Sygate Personal Firewall or other similar firewalls from third-party developers. The problem can be solved by regular uninstallation.

In any case, do not despair, because each specific situation has its own solution to the problem.

The VIDEO_TDR_ ERROR error on the blue screen of death indicates that the video card is not working correctly. Moreover, such unstable operation of the graphics accelerator may be associated with various factors, the identification and elimination of which determine the outcome of solving error 0x00000116. Therefore, in this topic we will try to cover the topic as completely as possible.

Reasons for the appearance of the blue screen of death with the code VIDEO_TDR_ ERROR

It is important to note that error 0x00000116 does not only appear on Windows 7, as indicated in the title of the article. BSOD or blue screen 0x00000116 also appears on Windows XP, 7, 8, 10 and there are several reasons for this:

  • Damage to the video card driver, its absence or incompatibility with the operating system;
  • The video card is malfunctioning, it is connected incorrectly, or the contacts are damaged (because of this, the video card has stopped responding to user requests);
  • Incompatibility of the video card with the platform;
  • Graphics accelerator overheating;
  • Insufficient power supply to the video card;
  • Virus application operation;
  • Damage to system files and registry files.

In the operating room Windows system 10 this problem may also occur due to an OS update. In this case, the faulty file is always indicated in parentheses next to the error itself, which simplifies solving the error.

Ways to fix error 0x00000116 VIDEO TDR ERROR

In order to resolve the VIDEO TDR ERROR error on a computer with Windows 7 and higher, it is worth first translating what it means. The translation of this error is as follows: VIDEO TIMEOUT DETECTION AND RECOVERY ERROR (Video (video card) has stopped responding and has been restored). This is a direct indication of a malfunctioning video card.

Methods for solving such a problem will be as follows.

Method No. 1

Since the drivers are responsible for the operation of the video card, if the blue screen of death VIDEO TDR ERROR appears, it is worth following several recommendations with the drivers:

  • Reinstall (Update);
  • Roll back to an earlier state.

We wrote about how earlier on our website. It is better to do this through Device Manager or by downloading it from the official website of the accelerator manufacturer.

IMPORTANT! You need to install drivers with WHQL certification. This means that Microsoft itself has tested and approved the software.

Method No. 2

We check the compatibility of the video card with the motherboard and the operating system itself. To do this, you need to go to the website of the video card manufacturer and see if there are drivers for a specific version and bit level of the operating system.

You can check compatibility with the motherboard only if you go to the motherboard manufacturer’s website and, by selecting the video cards section, see the availability of the required PCI E type.

Method No. 3

On various forums, including Microsoft, it is indicated that the blue screen of death may appear due to a weak connection between the video card and the motherboard via PCI. Therefore, it is worth turning off the PC, unplugging it from the network and holding down the power button for a few seconds to relieve any remaining voltage. Next, carefully disconnect the video card, wipe its contacts with a paper eraser, just as you clean RAM.

It also doesn’t hurt to change the thermal paste on the graphics chip of the video card and clean the radiator and cooler. Overheating of the device often causes VIDEO TDR ERROR.

Methods No. 4

Overclocking a video card can negatively affect the performance of the video card. When launching a powerful game after overclocking the device, a blue screen of death may appear. Therefore, if you have previously overclocked your video card, you need to reset the accelerator settings to factory settings.

Methods No. 5

If an error with code 0x00000116 occurred after installing some program or miner (for mining cryptocurrency), then you need to remove the software and clean the system of its remnants. Any garbage disposal will do for this.

Method No. 6

Checking the system for viruses – mandatory action when such an error occurs. To do this, you need to download a healing utility or update the virus database on your antivirus.

Method No. 7

This method is the most difficult and dangerous. However, as reviews from users who encountered BSOD 0x00000116 - VIDEO_TDR_FAILURE show, it helped 100%.

This method is to increase the video card response time or timeout as indicated in the error. To do this, you need to download the KB2665946 update, and after installing it, do the following:

  • Download and install Microsoft Fix It 50848.
  • We increase the response time by 8 seconds. By default, the OS gives the video card only 2 seconds to restore its operation.

Or we can make the change manually by entering the following values ​​in the system registry:

  • Open the Registry Editor and go to the branch “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers”.
  • Here we create a DWORD (32-bit) with the name TdrDelay and the value “8” or a QWORD (64-bit) with the same name TdrDelay and the same value “8”.

IMPORTANT! The bitness of the operating system is indicated in parentheses.

After rebooting the system, the changes will take effect and the error will be corrected.

If the error cannot be corrected, you should familiarize yourself with the error and methods for solving it, or roll back the system to an earlier state when the BSOD had not yet appeared.